TRIPACK Privacy Policy


TIworks (“we”) sets forth this Privacy Policy (this "Policy") with regard to the treatment of users' information, including but not limited to personal information, during the performance of TRIPACK services provided by us (the "Services"), as follows;

You must read and agree to the entire policy before using the Services.

1 User's Information to be Collected and Method of Collection

For purposes of this Policy, "User's Information" means information that identifies users, history of actions on communication services and other information created or accumulated in relation to user or users' devices, which shall be collected by us pursuant to this Policy.

Depending on the method of collection, the User’s Information that we may collect for a user to use the Services includes:

  1. information provided by the user, including:

  1. information provided from services outside the Services to the extent that the user permits for use with the Services;

  1. information collected by us for the use by the user of the Services

We may collect information upon access to or use of the Services, including:

2 Purpose of Use

2.1 The User's Information may be used not only for provision of the Services as provided in Section 2-2, but for other purposes as provided in Section 2-3.

2.2 Specific purposes of the User's Information for the provision of the Services shall include the following:

  1. guidance or response to inquiries relating to the Services;

  2. addressing a violation of rules, regulations or policies relating to the Services (the "Rules");

  3. notice of any modification to the Rules; and

  4. other purposes incidental to the foregoing.

2.3 Purposes other than those specified in Section 2.2 above shall be as indicated below:

  1. Creating statistical data relating to the Services, in a form that cannot identify an individual;

  1. Delivering or displaying advertisements of us or third parties;

3 Method of Notice, Publication and Permission Method of Discontinuance of the Use

3.1 The user's permission must be obtained before collecting the following User's Information;

3.2 If the user specifies a certain setting, the user is entitled to require us to, and we shall immediately, discontinue the use of any or all of the User's Information, in accordance with such rules as may be from time to time prescribed by us. Depending on the item of the User's Information, if such collection or use is required for the Services, we may not be able to discontinue such collection unless the user withdraws from the Services pursuant to the procedures as determined by us.

4 Outside Transmissions; Provision to Third Parties; Information Collection Modules

In order to distribute targeted advertisements using the User's Information, the following information collection module is incorporated into the Services. For information on the privacy policy etc. of each module, please check the web site of each module:

Name of the information collection module

Google Analytics



5 Provision of Personal Information to Third Parties

Unless required by the Personal Information Protection Act or other applicable laws and regulations, we shall not provide to any third party personal information contained in the User's Information without the prior consent of the user, unless:

  1. We authorize such third party to handle the personal information in whole or in part to the extent necessary to accomplish the purpose of the use;

  2. The personal information is provided through a business transfer by way of merger or other similar transactions;

  3. The personal information is provided to a provider of an information collection module pursuant to Section 4 hereof;

  4. We are required to cooperate with state or local governmental organizations or their agents to perform their duties or obligations pursuant to applicable laws and regulations, and such performance is likely to be precluded if the consent of the user must be obtained; and

  5. In addition to the foregoing, we are entitled to disclose information pursuant to the Personal Information Protection Act or other applicable laws and regulations.

6 Disclosure of Personal Information

Upon request from the user to disclose its personal information under the Personal Information Protection Act, we shall, without delay, disclose to the user such information after confirming its identity (or notify it of the non-existence of such personal information), to the extent required to do so pursuant to the Personal Information Protection Act and other applicable laws and regulations. Please note that you must pay a commission (1,000 yen per application) for disclosure of personal information.

7 Correction and Suspension of Use of Personal Information

7.1 If we are required by the user to

  1. in case, that correct the content of personal information under the provisions of the Personal Information Protection Act because such information is false,

  2. in case, that suspend use of personal information because such information is being handle beyond the scope of the purpose of the use previously made public, or has been collected in a fraudulent or otherwise illicit manner,

then we shall, without delay, conduct an appropriate investigation after confirming the requesting party's identity, and based upon the results, correct the content or suspend the use of such personal information, and notify the party to that effect. The user shall also be notified of any determination, if applicable, not to correct or suspend the use of such information, together with the justification for such determination.

7.2 In the event that we are required by the user to delete its personal information and has determined that it is necessary to accept such request, we shall delete such personal information confirming the requesting party's identity and shall notify the party to that effect.

7.3 Should we not be obligated to correct, or suspend use of, information pursuant to the Personal Information Protection Act and other applicable laws and regulations, the preceding paragraphs shall not apply.

8 Inquiries

Any suggestions, questions, complaints, or other inquiries on the handling of the User's Information must be submitted to:

E-mail :

9 Procedure to Amend this Privacy Policy

We shall from time to time review how the User's Information is being handled, and use its best efforts to continuously improve the operation, and make such modifications to this Privacy Policy as may be necessary. Any modification to this Privacy Policy shall be notified to you by on the website; provided that for any modification requiring consent from the user pursuant to applicable laws and regulations, or we decide that user consent is necessary, such consent from the user must be obtained subject to the procedures as separately established by us.

This Policy shall be executed in the Japanese language. Japanese shall be the governing language and any translation of this Policy into any other language is for convenience of reference only and shall not bind the parties hereto.

Revised on 04/21/2019